Cloud Works

IT Managed Services in Dallas Texas - Network Elites

Proof Of Concept

IT Managed Services in Dallas Texas - Network Elites

Cloud Migration

IT Managed Services in Dallas Texas - Network Elites

Connectivity

IT Managed Services in Dallas Texas - Network Elites

Infrastructure

IT Managed Services in Dallas Texas - Network Elites

Monitoring

IT Managed Services in Dallas Texas - Network Elites

Management

IT Managed Services in Dallas Texas - Network Elites

Backup and DR

IT Managed Services in Dallas Texas - Network Elites

Support

Proof Of Concept

Proof-of-concept is a very crucial step for some organizations entering into the world
of Cloud for the first time. CIOs only sign off on migration projects only when it has
been proven to work on a smaller, isolated subset. Our Cloud technology teams, works
with ISVs and other providers to test out solutions on Cloud first with full support on
the subset migration and implementation. On acceptance we help roll out the full
project and also work with the providers to manage the environment ongoing.

Upon Completion – We Provide

IT Managed Services in Dallas Texas - Network Elites
  • Sample Segment Profiling Report
  • Data requirements Report
  • Infrastructure dependencies Report
  • Infrastructure dependencies Report
IT Managed Services in Dallas Texas - Network Elites
  • Network Topology Diagram
  • Migration – Efforts
  • Deployment and Testing
  • Validation and Documentation

Cloud Migration

If your organization already has a Cloud strategy and has identified application to move to Cloud or needs help with it, you then would want to know what you do next. You can spend your own time and valuable resources to plan the entire migration or speak to a Migration expert whose sole focus is to perform a variety of migrations.

Pre Migration Checks include: Identify workloads to migrate, Identify risks, Design target state, architecture, Prioritize workloads, Initial mitigation plan, Identify tools and services

Ensure there is a clear definition of Acceptance and Success, Obtain final sign off on
Migration Plan which covers the type, Procure and deploy the necessary tools for
migration, Start the Migration and constantly communicate the status, Perform test on the Environment, Data, Create and submit documentation for target environment, Ensure the tests results are validated as per plan sign off, Handover all access,
documentation to the client.

Background - Network Elites

Post Migration Support – We continue to support your decision to
migrate to the Cloud. Our work comes with a 15 business days post
migration support, which covers all activities identified above.

Cloud Connectivity

Looking for a secure way to extend your connectivity on to Cloud?
Be it a Point-to-Site connection to securely allow individual computers to connect or multiple sites via Site-to-Site Connectivity or setting up a dedicated direct route from your datacenter or site location to the Cloud. Implementation is only the easy bit, knowing how the setup network performs can be very challenging which is a deciding factor for long term sustainability. Krypto’s can also help monitor and manage your connectivity to ensure you are kept informed in order to make the best decision.

Site-to-Site

Allows offices in multiple fixed locations to establish secure connections with each other over a public network such as the Internet. Most organizations already have a network on their premises and would want to connect it to Cloud rather than putting everything on Cloud. It is also called hybrid network connectivity. It is connecting virtual net in Cloud to on -premises network.

Point-to-Site

Allows you to securely connect an on -premises server to your Cloud Virtual Network (VNET). Point -to-site connections don’t require a VPN device. They use the Windows VPN client and must be started manually whenever the on-premises server (point) wishes to connect to the preferred Cloud VNET (site). Point to-site connections use secure socket tunneling
protocol (SSTP) with certificate authentication. They provide a simple, secure connectivity solution without having to stand up
expensive hardware devices.

IT Managed Services in Dallas Texas - Network Elites
Direct Connect

Direct Connect is 802.1q VLAN (layer 2) based service. There is an hourly charge for the port (that varies by the port speed), and also per GB egress charges that vary by location (ingress is free, just like on the Internet).

4 Express Route

Express route is a BGP (layer 3) based service, and it too charges by port speed, but the price is monthly (although it’s prorated hourly), and there are no further ingress/egress charges.

Cloud Infrastructure

Need to get going on Cloud real fast?

Based on the kind Cloud you want provisioned we can help you set up in no time. Choose from our packages to indicate how
much or how less you want us involved in your Cloud infrastructure deployments. All our offerings are covered with a 30 days post
implementation support and also selected offers have options for you to raise tickets after the 30 days support period. To know
more about our Cloud Infrastructure Provisioning package and to get a quotation please contact us

Cloud Monitoring

Moving your customers into Cloud does not automatically provide you rest assurance that everything has been taken care of. You still have to deliver value back to your customers on how their workload are performing on Cloud. Your customers may not have the know-how to assess all the issues from their Cloud setup which is where they will rely on you.
As a Services Provider you we can understand how daunting this can be when you get inundated with monitoring tasks for multiple customers. Your valuable resources should be focusing on more important works to build value back to your customer. This is where we step in to help with our Cloud Monitoring service.

Background - Network Elites
Infrastructure Monitoring

On any cloud we can offer monitoring services, infrastructure, OS , Apps and DB monitoring (across CPU usage, memory, .storage, IOPS and performance). We will also provide a complete diagnostics of the Cloud environment including but not limited to performance counters, event logs, IIS logs, Crash dumps, Error Logs, Infrastructure logs etc.

Optimization with Analytics

Servers, switches, clients, and end user devices produce vast amounts of data. These logs contain valuable data that can offer insight into enterprise inefficiencies, resource consumption, security vulnerabilities and root causes of downtime. We analyze these logs and reduce the number of alerts raised to streamline the environment further.

Cloud Management

A monitoring service exposes many weaknesses in the solution and more often the alerts by the time they have been identified and attended to
become a break-fix issue. When you engage us in cloud management, we not only raise the alerts but also start working to remediate problems.
We also perform Root Cause Analysis (RCA) of the problem to prevent it from reoccurring. In addition to monitoring, alert management and SOP
remediation, resolution of problems or issues are performed remotely. All incoming alerts and log files are reviewed to quickly pinpoint an issue,
maintain communication with the customer on progress, and remediate the problem. If the problem is not resolved and would require external
help, we immediately escalates to the appropriate Cloud vendor Support for further troubleshooting and follow though to resolution.

We Offer
  • 8×5 / 16×5 / 24×7 complete Monitoring of Cloud
  • Integration with existing tools or providing a tool with Service Desk
  • Unlimited customized dashboards with partner and customer view
  • Cloud OS Administration (user and process management)
  • Server Management (updates, upgrades & patch management)
  • Deployment and controlled redeployment in a crash event
  • Analysis of events and logs to determine RCA with corrective actions
  • Provide integration and user support on all supported servers
  • Troubleshoot problems with web services, mail services & applications.
  • Problems logged and resolved as per the SLAs defined
  • Manage and monitor server configuration, performance activity
  • Document all server configurations
  • Hardening servers, in line with security policies

Cloud Backup and Disaster Recovery

If you are an IT Service Provider then you need to develop a backup plans based on policies determined by your customers and
regulatory bodies, in whatever country the customers operate in, to ensure safety and long-term retention of sensitive data for
audit and compliance regulations. You must ensure customer workloads need to be protected from planned and unplanned
downtown, as this can cause adverse business, brand, and in some cases, legal effects

Managed Backup Includes
  • Fully managed Azure data backup, replication and restoration
  • Monitoring and management of Daily backup
  • Alerts on Back Up Status and rerun failure
  • Success validation of next scheduled backup
Managed Disaster includes
  • Fully Setup and Managed Azure Disaster
  • Monitoring and management of Data Sync
  • Alerts on Sync Status and Remediation
  • RTO and RPO of 1-4 hours or 15-30 min based on your Cloud plan

Cloud Support

Looking for a third party to support your Cloud environment?
Cloud computing gives user organizations and IT alike the freedom of maneuvering and long-run flexibility that was never possible with traditional enterprise applications. However, that freedom makes for new levels of unpredictability when it comes to big deployments, and some new requirements for support. Network Elites is here to help provide that critical support service that your organization is looking for. We support our customers in the following areas

Solution Design

Not sure how your solutions will perform on the Cloud, having trouble choosing the right cloud for the business or just need help with the design. Use Cloud Care services to gain support for your solutions

Technical Support

These services assist partners and end customer to overcome their day-to-day technical challenges relating to their solutions on cloud to avoid any extended down time of services if not caused by OEM infrastructure. An L3 engineer quickly assess the problem to recommend corrections and alternatives

IT Managed Services in Dallas Texas - Network Elites
Administrative

Administrative support is a level up from the basic break fix support. It is primarily to support quali fied IT Staff at the Service provider end or the end customer end. This support service helps with cloud configuration and reconfigura tion to suite the changing needs. This is only available in the 24×7 Bronze Silver and Gold packages.

Vendor Escalation

Escalation of queries related to Vendor’s infrastructure and services will be done by our team, so you do not
have to worry about navigating complex support agreements.

Cloud Storage – Consumer Grade

Cloud storage makes it easy to access files wherever you are and provides a foolproof platform for sending files to clients. Another great advantage to having your critical files backed up on a cloud storage solution is that if you suffer a serious tech failure or are the victim of a catastrophic human error (it happens to the best of us), your work can easily be retrieved.
To help you choose a provider, we’ve picked out the best cloud storage solutions available right now. Our selection covers a range of options, from no-frills online backup right through to much more heavyweight services that pack in all the features you will ever need.