Serving Dallas/Fort Worth, Austin, and Minneapolis --- Main: (972) 235-3114 | Sales: (214) 238-5251



Sample Service Deliverables

Sample Service Deliverables

Constant 24×7 health checks on infrastructure including network, servers, applications (e.g., event log monitoring)


  •  Windows & UNIX servers
  • Routers switches & hubs
  • WAN connections including frame relay
  • Application availability & latency

Management of alert to resolution. If event can be resolved remotely, it is included in the monthly contract fees for the Gold and Platinum packages. Any onsite emergency response is charged at hourly time and materials rates as specified in the contract.


  • Fault detection and isolation
  • Remote diagnostics and call resolution
  • Monthly report analyzing data and call history

Quarterly Review meetings with experienced NetworkElites consultants to discuss migrations, new application roll-outs and proactive ways to optimize performance


  • Ability to plan for and justify additional capacity needs based on report analysis
  • Detailed performance and trend reports
  • Quarterly review and planning meetings

Detailed Security Monitoring (available starting with Gold and Platinum options)


  • Intrusion monitoring, focused on segmenting and protecting host resources from unauthorized access
  • Vulnerability scanning on selected devices for more than 900 different types of vulnerabilities across your IT infrastructure

Software patch remediation (available with Platinum option only)


  • Reduce costs of keeping current with Microsoft patches

Advanced application monitoring (Oracle, SQL, Exchange, Lotus Notes) – available with Platinum option only


  • Reviews performance data sets associated with the efficient operation of the application rather than the infrastructure, including database, response time, memory, and even the specific code associated with that application.

How We Work

We work systematically with you to understand your goals and objectives and meet them within your calendar and budget parameters. We believe in the PDCA (Plan-Do-Check-Adjust) management method for the control and continuous improvement of processes.


Together, we establish the objectives and processes necessary to deliver results in accordance with the expected output (your goals).


Then we implement the plan and execute the process. We also collect data for analysis in the steps to follow (Check and Adjust).


We study the actual results and compare them against the expected results to determine any differences. This step involves the holistic approach of meeting the corporation’s needs as well as each individual’s needs and satisfaction levels.


Lastly, we take any corrective actions needed and together we look forward to determine where to apply changes that will include process improvements over time.

Call us today at (972) 235-3114 or email us at Computer Network Services & Complete IT Consulting for Business of All Sizes.

Let the Solutions Begin


our testimonials

Network Elites became our one stop shop for all our IT needs.

We were having challenges in with our old IT provider who just couldn’t keep up with our law practice growth. We had engaged Network Elites for some Microsoft Consulting and they did a tremendous job for us. We made the switch to Network Elites for all our IT needs and have never looked back.

Chesney Sampson
Firm Administrator | Paralegal / Amy Stewart Law

A tremendous help to our business from an IT perspective

Our CPA business grew rapidly over the last few years and our IT resource wasn’t able to keep up. We were referred to Network Elites by a partner and after discussing and seeing their capabilities our decision was made. Network Elites has been a tremendous help to our business from an IT perspective. They have provided IT services and strategy to help take our company to the next level.

Peter Gurian
CPA Managing Member / Gurian CPA Firm

Very Happy Ever Since with NetworkElites

We started thinking that we might need to right size our IT services spend. We engaged a few providers to get comparable quotes and found Network Elites was able to provide a higher level of service for less monthly costs. After learning that, our decision was easy, and we made the switch to Network Elites and have been very happy ever since.

Waymon Drummond

Most professional and knowledgeable group of IT

Network Elites is the most professional and knowledgeable group of IT professionals our company has ever done business with. They keep our network secure and their recommendations keep our technology platform ahead of the curve.

Joey Evans
Director Customer Success / TNW Corporation



NetworkElites’ mission is to provide high-quality, pro-active, affordable Managed IT Services to businesses of all sizes throughout Texas. We utilize best-of-breed technologies to ensure that your desktops and networks run optimally. We are a BBB accredited business.