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Starting per user at $9/month
Starting per user at $29/month
Starting per user at $49/month
IT Department Management
|Senior Engineer Analysis & Recommendations|
|Strategic Planning & Budget Development|
|CIO Level Guidance & Oversight|
|24/7 X 365 Device Monitoring and Notification|
|Monthly Device Discovery|
|Patch Assessment & Remediation|
|Device Warranty Management|
|Device Configuration Management|
|Internet & WAN Monitoring|
System Security Management
|Virus & Spyware Monitoring|
|Firewall Health Monitoring|
|Spam Monitoring and Management|
|Server Vulnerability Scanning|
|Server Intrusion Monitoring|
|Desktop Asset Management|
|Desktop Optimization & Management|
|Desktop Vulnerability Scanning|
|Virus Software Monitoring|
|Software Patch Management|
Business Continuity/Disaster Recovery Management
|Backup Software & Device Monitoring|
|Recovery Server Maintenance|
|Semi-annual fail-over recovery testing|
Application Management — Exchange, SQL, Active Directory
|Basic Health Monitoring|
|Advanced Performance Monitoring|
Incident Remediation and Maintenance Remote
|9 x 5 with 1 hour response time|
|24 x 5 with 30 minute response time|
|24 x 7 with 15 minute response time|
Onsite 9 x 5
|No Block Time with 4 to 8 Hour Response|
|2 Hour Block Time with 2 to 4 Hour Response|
|Unlimited with 1 Hour Response|
|After Hours Support||Optional||Optional|
Reporting & Analysis
|Monthly Summary – Network, Server, Assets|
|Alerts – Current & Resolved|
|Server & Desktop Patch Summary & Detail|
|Virus & Spyware Reporting|
|Vulnerability Summary & Detail|
|Intrusion Summary & Detail|
For companies with limited in- house IT support. Includes weekday incident management, preventative maintenance, virus and firewall monitoring and senior engineer analysis.
This plan is best suited for companies with limited to no in-house IT support and includes expanded incident management, patch management, and expanded security management
This plan is best suited for companies with limited to no in-house IT support and includes 24×7 incident management, application and configuration management, monthly access CIO-level technical expertise, desktop and VOIP
It’s simply vital to have reliable information technology to get through the workday. That’s where a managed IT services approach becomes necessary – from daily network health checks to monthly patch management to quarterly jobs like server/storage recomposing, managed IT services help you relieve the burden of worrying about unexpected issues (and costs).
Our team of technology experts will work with you to make sure you’re getting the most possible value of your information technology. We’ll:
Meet with you to discuss your needs
from the challenges you and your staff members are currently facing to the business objectives (both short and long-term) you’ve set.
Identify the solutions necessary to meet those needs
such as implementing solutions to improve security measures or migrating to the cloud, we’ll make sure your needs are met.
Use analytics and reporting as needed
to give you peace of mind knowing we’re watching over your network and keeping everything functioning at peak performance around-the-clock.
When you choose to leverage our managed IT services, you’ll be able to rest easy knowing we’re handling:
Monitoring and maintenance
to keep your systems running at peak performance and resolve issues before they impact you.
Regular patch management
that ensures all patches and/or updates are applied immediately as needed.
including firewalls, anti-virus software, web content filtering, and more to prevent hackers from accessing your network.