Serving Dallas/Fort Worth, Austin, and Minneapolis --- Main: (972) 235-3114 | Sales: (214) 238-5251

      MANAGED IT SUPPORT

      HOW IT WORKS & WHY YOU NEED IT.

      Our team of experts will keep your business running, healthy and ahead of the game.

      Initialization and Approach

      Managed IT Assessment

      ASSESSMENT 

      This is the initial stage of managed it support where discussion and investigation of the customers current state of IT, as well as IT Services Inadequacies, and Services Needed takes place. In this case, we are especially careful during assessment and go above and beyond to cover every aspect.

      Discover Managed IT Support

      DISCOVERY

      In addition, mapping of all internal IT assets, surrounding systems, and relevant business process related to IT.
      Managed IT Support Services

      REALIZATION

      Furthermore, the true view of services & solutions required to meet business needs adequately and projectively. For this reason, our experts leave no stone upturned to provide a robust and unbiased opinion.

      On-boarding

      We strive to make a smart transfer, knowing all we can, as well as handling your digital property and needs with care.

      GAP EXPOSURE ANALYSIS

      Determine and negate any risk of downtime during transfer of services

      TRANSFER

      Initial discovery to internal documentation platforms

      Internal Operational Assignment

      CLIENT CONTACT ROUTING

      Services including Email, Phone numbers, and Ticketing access given to client for all support issue reporting

      INTERNAL HELP DESK INITIALIZATION

      Moreover, we deploy Internal team awareness training of new client people, assets and procedures

      ASSIGNMENT & ESCALATION

      Furthermore, we prioritize to Review criticality of device and function for internal support routing.

      Operational Run Process

      Client Systems Loaded

      In the meantime, client systems are loaded into Remote monitoring and management systems.

      NOC Awareness

      Another key point is 24x7x365 Network Operations and Security Center awareness of assets and upkeep

      Real-time Visibility

      CLIENT VISIBILITY

      Real-time Reporting and Visibility into client systems because of our state of the art managed IT support

      Let the Solutions Begin

      CONNECT WITH US FOR A FREE IT CONSULTATION

      OUR TESTIMONIALS

      Joey Evans Video Testimonial

      Joey Evans
        Director Customer Success / TNW Corporation

        Network Elites became our one stop shop for all our IT needs.

        We were having challenges in with our old IT provider who just couldn’t keep up with our law practice growth. We had engaged Network Elites for some Microsoft Consulting and they did a tremendous job for us. We made the switch to Network Elites for all our IT needs and have never looked back.

        Chesney Sampson
          Firm Administrator | Paralegal / Amy Stewart Law

          A tremendous help to our business from an IT perspective

          Our CPA business grew rapidly over the last few years and our IT resource wasn’t able to keep up. We were referred to Network Elites by a partner and after discussing and seeing their capabilities our decision was made. Network Elites has been a tremendous help to our business from an IT perspective. They have provided IT services and strategy to help take our company to the next level.

          Peter Gurian
            CPA Managing Member / Gurian CPA Firm

            Very Happy Ever Since with NetworkElites

            We started thinking that we might need to right size our IT services spend. We engaged a few providers to get comparable quotes and found Network Elites was able to provide a higher level of service for less monthly costs. After learning that, our decision was easy, and we made the switch to Network Elites and have been very happy ever since.

            Waymon Drummond

              Most professional and knowledgeable group of IT

              Network Elites is the most professional and knowledgeable group of IT professionals our company has ever done business with. They keep our network secure and their recommendations keep our technology platform ahead of the curve.

              Joey Evans
                Director Customer Success / TNW Corporation
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                OUR

                PARTNERS

                NetworkElites’ mission is to provide high-quality, pro-active, affordable Managed IT Services to businesses of all sizes throughout Texas. We utilize best-of-breed technologies to ensure that your desktops and networks run optimally. We are a BBB accredited business.